Returns & Exchanges
At Kizer, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution through a refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
